Question 1

Is there a contract lock-in with Garage Hive?

Accepted Answer

No. The published Terms of Service describe a one-month rolling contract, cancellable at any time via the cancellation form, paid to the end of the month. Autodata (quarterly) and Microsoft 365 (annual) add-ons run to the end of their billing period.

Question 2

How do I export my data from Garage Hive?

Accepted Answer

From the list views. Customers, vehicles, jobsheets, and invoices each export to Excel, and advanced data filtering and exporting is included in every plan. Export everything before you cancel and keep the files.

Question 3

What happens to my data after I cancel?

Accepted Answer

Garage Hive states it keeps your data on secure cloud storage for three months after termination. After that window, assume it's gone. Your own exports are your permanent copy.

Question 4

Will my invoice history and MOT dates transfer?

Accepted Answer

Yes. Invoice records, job history, and MOT dates import with the customer and vehicle data, and the new system's DVSA integration refreshes the MOT side automatically.

Question 5

How is Torqueflow priced differently?

Accepted Answer

Per bay, not per user. A four-bay garage pays for four bays whether three people or seven use the system. SMS, WhatsApp messages, and DVLA lookups are included, not metered against an allowance.

Switching Guides

Switching from Garage Hive: What Transfers, What Doesn’t, and What It Costs

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Switching from Techman: What Transfers, What Doesn’t, and How Long It Takes

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