Question 1

Is there a contract lock-in with Garage Hive?

Accepted Answer

No. The published Terms of Service describe a one-month rolling contract, cancellable at any time via the cancellation form, paid to the end of the month. Autodata (quarterly) and Microsoft 365 (annual) add-ons run to the end of their billing period.

Question 2

How do I export my data from Garage Hive?

Accepted Answer

From the list views. Customers, vehicles, jobsheets, and invoices each export to Excel, and advanced data filtering and exporting is included in every plan. Export everything before you cancel and keep the files.

Question 3

What happens to my data after I cancel?

Accepted Answer

Garage Hive states it keeps your data on secure cloud storage for three months after termination. After that window, assume it's gone. Your own exports are your permanent copy.

Question 4

Will my invoice history and MOT dates transfer?

Accepted Answer

It depends on the system you move to, so ask before you commit. Torqueflow can't import Garage Hive history today: its two importers are for TechMan and MAM Autowork Online. MOT dates are the easy part, because Torqueflow fills in MOT expiry from the official vehicle record once a registration is in.

Question 5

How is Torqueflow priced differently?

Accepted Answer

One flat price, not per user. £249 a month plus VAT whether three people or seven use the system, and whatever the number of bays or sites. The texts your team sends and DVLA lookups are included, not metered against an allowance. The AI comes with 700 credits a month, plus your phone number, and usage beyond that is metered.

Switching Guides

Switching from Garage Hive: What Transfers, What Doesn’t, and What It Costs

MAM Autowork Online Alternative: Switching Without Losing Your Data

Switching from TechMan: What Transfers, What Doesn’t, and How Long It Takes

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