Xero Integration

Your garage in Torqueflow. Your books in Xero. Always in sync.

Stop the end-of-month CSV-export marathons. Connect Xero in one click and every invoice you raise and every supplier bill you log flows into Xero automatically. Mark a payment in Xero and it comes back to Torqueflow. When your accountant looks at the books, they see the same numbers you do.

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  • Connect in 60 seconds
  • No CSV imports, ever
  • 50 credits/mo · ≈£4

↳ How it works in 30 seconds

One click. Auto-sync from there.

01 — Connect

Settings → Integrations → Xero → click Connect to Xero.

You sign in to your existing Xero account and approve. Done in under a minute.

02 — Auto-sync on

Auto-sync turns on by default.

Every invoice you create or edit from now on flows into Xero within the minute.

03 — Payments back

Payments flow back.

When an invoice is marked paid in Xero, Torqueflow marks it paid too, usually within about 5 minutes.

↳ What syncs

What flows where.

A nightly reconciler runs at 02:00 to catch any webhook that didn’t land. Stuck invoices fix themselves overnight.

↳ What doesn’t sync (yet)

We’d rather tell you up front than have you discover it three months in:

  • Credit notes are not synced in this version. Issue them in Torqueflow as normal; they don’t appear in Xero automatically yet.
  • Multi-currency is not supported. GBP only. Multi-currency invoices fail with a clear error.
  • Historical invoices from before you connect are not auto-imported. Use Sync now on individual invoices if you want them in Xero.
  • Invoices created directly in Xero do not flow into Torqueflow. Only Torqueflow-originated invoices stay in sync.
  • Payments recorded in Torqueflow do not push to Xero. Payment sync is one-way: Xero → Torqueflow.

These are on the roadmap. We’ll lift them when we lift them.

↳ Pricing

50 credits per month per Xero organisation.

That’s roughly £4 per month at the standard credit-pack rate.

Xero integration

Per connected Xero organisation

50

Torqueflow Credits

per month, per Xero organisation

≈ £4 / month

at standard credit-pack rate

The first 50 credits are debited the moment the connection activates. Subsequent monthly debits run on the anniversary of your original connect date. Disconnect mid-month and the credits already consumed aren’t refunded; reconnect later and a fresh 50-credit charge applies.

Why isn’t it free?

A live sync with a third-party API isn’t free for us to run. We charge a small fixed fee to the garages that use it, instead of building it into the £249 for everyone.

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↳ Setup walkthrough

Three steps. Then you’re done forever.

Step 1 – Connect

Connect to Xero.

  • Go to Settings → Integrations → Xero.
  • Click Connect to Xero.
  • Sign in to your Xero account (or create one if you haven’t already).
  • Approve access for the Xero organisation you want to connect.
  • You’re returned to Torqueflow. The card now shows Active and your Xero organisation name. 50 credits have been deducted.

Step 2 – Map your nominal codes

Tell Xero where each invoice line should post.

For each nominal code your invoices use, set the matching Xero account code in Settings → Finance → Nominal Codes. This tells Xero where to post each invoice line. Do this once – it’s the single most common reason a sync fails for new connections.

If you forget, the affected invoice gets a red “Sync failed – unmapped nominal code” badge and the Sync now button is right there to retry once you’ve fixed the code.

Step 3 – Turn on (or off) auto-sync

The three toggles default to ON.

In Settings → Integrations → Xero → Auto-sync, the three toggles default to ON. Leave them on for normal use. Switch off the master if you want to migrate carefully and use Sync now manually on each invoice.

↳ Connection status states

The Xero card on the Settings page shows one of these.

Each tells you what to do.

You also receive an email whenever the state changes – so you’re never surprised.

↳ Accountant and bookkeeper notifications

The right alert to the right person.

Most garages have someone outside the workshop looking after the books. Torqueflow lets you set up two finance contacts.

Accountant – immediate alerts

Real-time email

Enter the accountant’s email and they get an email each time an invoice fails to sync to Xero with a non-retryable error (unmapped nominal code, contact-collision conflict, currency mismatch).

The same (invoice, error) pair is suppressed for 60 minutes after the first alert so they don’t get spammed when one broken invoice keeps retrying.

Bookkeeper – periodic digest

Choose your cadence

Enter the bookkeeper’s email and pick Daily / Weekly / Monthly. They get a summary email of:

  • Total invoices pushed in the period.
  • Failed pushes with their reasons.
  • Payments received from Xero.
  • New customers and suppliers created.

If you’re handing the books to an outside firm, this is the email they want.

↳ How does this compare

How does this compare to other garage software’s Xero support?

Other garage systems connect to Xero too, and their details change often, so check the specifics with them. What we charge for is the liveness of ours: invoices pushed as you raise them, payments back from Xero, a nightly check that catches anything missed, and an alert to your accountant when something fails.

↳ FAQs

The questions garage owners and accountants ask.

Two reasons. First, ours is a live sync: invoices pushed within the minute, payments back from Xero, a nightly reconciler, accountant alerts and bookkeeper digests. Second, the 50 credits a month covers the actual cost of running a live API integration. We’d rather charge a small fee to the garages using it than build it into the £249 for everyone.

The connection moves to Grace Period for 7 days. Top up within that window and the missed debit takes automatically. Don’t top up and the connection auto-disconnects (with email notification). Reconnect any time later.

Yes. You need an active Xero account; this integration connects Torqueflow to your existing Xero. We don’t bundle Xero itself – they’re a separate product, you keep your own subscription.

Customers and suppliers appear in Xero as Contacts with name, email, and phone. That’s the same level of detail Xero would have if your accountant was typing the invoice in by hand. There’s no additional PII flowing across.

Xero is our first deep integration. The CSV ledger export from Finance → Reports → Sales/Purchases is designed for hand-off to other garage accounting software in the meantime. Sage and QuickBooks integrations are on the roadmap; FreeAgent is being scoped.

The current version supports one Xero organisation per Torqueflow account. Multi-entity support (one Torqueflow talking to several Xero orgs simultaneously) is on the roadmap.

Any time. Settings → Integrations → Xero → Disconnect Xero. The connection ends immediately on both sides; the slot is freed in Xero’s connected-apps list. Credits already consumed for the current month aren’t refunded. Reconnect any time later (a fresh 50-credit charge applies).

↳ One invoice, two views

The same invoice, side by side.

Created in Torqueflow from a work order. Visible in Xero in under a minute, with the right line items, the right VAT, and the right contact.

Ready to connect?

Start a free trial, connect Xero, and watch your first sales invoice land in your books in less than a minute.

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